Trend Mill
Trend Mill
Trend Mill 16 / Customer Value is Dead

Trend Mill 16 / Customer Value is Dead

The evil boardroom

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“There are so many examples everywhere: products and companies pivoting to either chase high shareholder valuations or keep that line ticking up. And in most cases, we as the consumer have eaten this shit up, allowing the cycle to continue again and again, and it’s lining the pockets of the few while leading to the destruction of customer value for the many. 

Sure, iPhones are cool, but our consumerism has given birth to trillion-dollar companies with incomprehensible wealth and political and economic power.

Who does that benefit, customers or shareholders?”

Show notes:

  1. These podcasts are read by the author, me, Stephen Moore, and give you another way to digest my newsletter (subscribe here).

  2. This project is a work in progress — I hate recording myself, and it’s going to take some getting used too. It may take you time to get used to my monotone Scottish accent. Hey, you can only work with what you were given!

  3. For now, as I find my feet, the podcast episodes are going to release the day after the newsletter goes live, and will be free for all subscribers for now. The eventual plan is to move this to a paid bonus for paid subscribers, but I’ll update you all in due course.

Let me know your thoughts. Suggestions for improvements — if friendly and constructive — are welcome.

Trend Mill
Trend Mill
The Trend Mill newsletter, dramatized in a somewhat sexy (?) Scottish accent.